Learning

Program leaders actively manage and mitigate risks to deliver outcomes on time, and on budget. Risk management is a process of identifying learning opportunities, and then seizing them aggressively, to mitigate risk with small internal changes.

Plan Next Quarter

As a program leader, your decisions flow downstream to the project team(s) that help build, and then execute, the overall program plan. Program leaders leverage systems that make the Work and Plans of the project Teams visible to all. These systems enable program leaders to connect their strategic choices to execution in the team(s). Teams should be empowered to define and own the work items (and the project plans that produce outputs) that they think will achieve the sub-goals set with the program leader.

Eisenhower Matrix

Effectively prioritize and delegate decisions to keep the most important, urgent decisions front and center

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Feedback Loops

Program leaders sponsor ceremonies where business leaders can go and see Outputs (when available) and get updates on risks to the projects. These assessments should yield a shared understanding of Risks to desired outcomes, across the business leaders, team leaders, and product leaders. If explorations or experiments were included in the plan, then insights from these initiatives provide the feedback needed to validate or invalidate a Hypothesis (that framed an experiment).

DACI Roles and Responsibilities

The DACI framework is a simple, yet effective way to quickly identify roles and responsibilities in a decision making process.

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